Privacy Policy

Pure Pest Solutions respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, service requests, phone calls, text messages, emails, and other communications.

Information We Collect
We may collect information you provide to us, including your name, phone number, email address, service address, billing information, service details, and any other information needed to provide pest control services.

How We Use Your Information
Pure Pest Solutions may use your information to schedule and provide services, communicate appointment reminders and service updates, respond to questions, process payments, send account or warranty-related notifications, and improve our customer experience.

Text Messaging and Mobile Information
Pure Pest Solutions may collect your phone number when you request service, schedule an appointment, submit a form, call our office, become a customer, or otherwise consent to receive text messages from us.
We may use text messaging to communicate about appointments, service reminders, technician arrival updates, account updates, billing reminders, customer support, warranty-related communication, and other service-related messages.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at office@purepest.net or (615) 917-5907.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information
Pure Pest Solutions does not sell your personal information. We may share information only when necessary to operate our business and provide services, such as with payment processors, customer management systems, scheduling tools, service providers, or when required by law.
No mobile information, text messaging opt-in data, or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Your Choices
You may request to update, correct, or delete your personal information by contacting us. You may opt out of text messages by replying STOP.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the information listed in the footer of this website.